Implementation
We feel the best judges about the extensiveness and ease of implementing our systems are to speak with our current customers. Contact a salesman for a list of current customers that can answer questions for you.
- Planning— For our typical 2-3 day implementation time period (that’s divisions of companies, not one single plant) a cohesiveness must exist prior to implementation. This is important to save upfront costs and make the process run smoothly. We’ll work with your IT departments and other vendors to limit your incurred costs.
- On-Site Installation—much of the on-site installation can be done through internal IT departments.
- On-Site Training—our training professionals either currently work or have worked in your business. Additional training comes from the actual people who developed the software. This allows for requested “tweaks” to the system to fit your company's precise needs.
- Customization—Programmers and System Analysts are on staff full-time to customize a system to fit your businesses needs. You can trust we’ll come to bat for you.
- Linktivity—a great way for us to effectively communicate with current and potential customers is through our partnership with Linktivity. The Web-Access portal helps us link to our customers and truly show issues they may have with the system. It speeds general support help reducing your company's costs.
Integration
Crucial to trusting a software with your business is to know their products will work with how your business is currently modeled. One key to this is knowing the software will interface with other current solutions your company may have. TruckTrax is committed to work thoroughly with your internal IT department and any current vendors to make this a systematic and smooth process.
- Batch Panels— TruckTrax works extensively with an array of Batch Panel companies to send and receive information in a fast and efficient manner. This gives a system that accounts for each and every ticket, processes correct batching times/weights, and will even substitute or add certain products depending on certain conditions.
- Accounting— Cost savings can be realized with every paperless entry made into your accounting system. It is imperative to have a company knowledgeable about integrating every important detail from Project Details to Ticket Costing.
- Truck Tracking– We have extensive experience mapping, tracking and reporting with many of the top GPS and truck tracking producers in the market.
Other Services
TruckTrax and our parent company Capstone Technology have a wide range of services for your company. We have extensive knowledge in LIMS, Learning Management Systems, Process Controlling, Database Management and a slew of other services. To see a list of services go to our Products page and click on any of the other companies. We are ready for a challenging task; do you have one for us?